What is FreshService?
FreshService bridge the gap between IT and business by modernizing IT and other business functions with a refreshingly easy-to-use, simple-to-configure IT service desk solution in the cloud.
FreshService Features
- Incident Management
- SLA Management
- Knowledge Management
- Service Catalogue
- Automation
- Self-service Portal
- Problem Management
- Change Management
- Release Management
- Project Management
- Task Management
- Integrated ITSM Platform
- Asset Management
- Inventory Management
- CMDB / Configuration Management
- Contract Management
- Reporting
- Interactive Visualizations
- APIs
- Integrations / Apps
- Security