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What is FreshDesk?

FreshDesk is an online cloud-based customer service software providing helpdesk support with all smart automations. FreshDesk allows you to streamline all your customer conversations, automate repetitive work and collaborate with other teams to resolve issues faster.

FreshDesk Features

  • Streamline customer conversations
  • Collaboration
  • Multichannel support
  • Field service management
  • Automation
  • Self service
  • Reporting
  • Customization
  • Security